Cancellation & Refund Policy

At TheMultiTools, we strive to ensure 100% satisfaction with our services. If you’re unsatisfied, here’s how cancellations and refunds work:

Cancellation Policy

Subscription Plans:

You may cancel your paid plan (Basic, Premium, Professional, or Enterprise) at any time via your account dashboard.

Cancellation stops future charges, but you retain access to paid features until the end of your current billing cycle.

Free Plan:

No cancellation is needed—simply stop using the service.

Refund Policy

Eligibility:

Full refunds are available for paid plans within 14 days of purchase if you haven’t exceeded 25% of your plan’s usage limits (e.g., daily tasks, API calls).

Refunds are processed to your original payment method within 5–10 business days.

Non-Refundable Cases:

Partial refunds for mid-cycle cancellations.

Plans where usage exceeds 25% of limits (e.g., 25+ tasks in a Basic plan).

Abuse of our tools (e.g., spam, illegal activity).

How to Request a Refund:

Email info@themultitools.com with:

Your account email.

Transaction ID (from your payment receipt).

Reason for the refund.

We’ll respond within 48 hours.

Important Notes

Chargebacks: Disputing charges via your bank may result in account suspension. Contact us first—we’ll resolve issues promptly!

Free Trials: Not applicable (we don’t offer free trials for paid plans).

Upgrades/Downgrades: Prorated charges apply when switching plans mid-cycle.

Need Help?

Contact our support team at info@themultitools.com for questions about cancellations, refunds, or billing.

Last Updated: 11-03-2025

Why This Works:

Compliance: Meets requirements for Stripe, PayPal, and other gateways.

Clarity: Explains limits (e.g., 25% usage for refunds) to prevent abuse.

User-Friendly: Directs users to email support for disputes, reducing chargeback risks.