Shipping Policy

Effective Date: 22-03-2025

Thank you for choosing The Multi Tools! As our platform provides digital tools and subscription-based services, we do not ship any physical products. Please review our shipping policy below:

1. Digital Delivery

Since our services are entirely online, all tools and features included in your chosen subscription plan are accessible immediately after successful payment confirmation. No physical delivery is required.

2. Subscription Access

  • Upon completing your subscription purchase at https://themultitools.com/plans, you will receive instant access to the tools and features based on your selected plan.
  • A confirmation email with your subscription details, including invoice and payment reference, will be sent to your registered email address.
  • Users can access their subscription features by logging into their accounts at https://themultitools.com.

3. Payment & Billing

  • We accept online payments through Razorpay and other secure payment gateways.
  • All transactions are processed securely, and users will receive an invoice upon successful payment.
  • If a payment fails but the amount is deducted from your account, please allow up to 48 hours for automatic reconciliation. If the issue persists, contact our support team.

4. Non-Delivery Issues

If you experience any issues accessing your subscription features, please try the following:

  • Check your spam or junk folder for the confirmation email.
  • Ensure the payment was successfully processed.
  • Try logging into your account at https://themultitools.com to verify access.

For further assistance, contact our support team at info@themultitools.com.

5. Refund & Cancellation

Refund Policy

Eligibility:

  • Full refunds are available for paid plans within 14 days of purchase if you haven’t exceeded 25% of your plan’s usage limits (e.g., daily tasks, API calls).
  • Refunds are processed to your original payment method within 5–10 business days.

Non-Refundable Cases:

  • Partial refunds for mid-cycle cancellations.
  • Plans where usage exceeds 25% of limits (e.g., 25+ tasks in a Basic plan).

For more details, please refer to our Refund & Cancellation Policy.

6. Contact Us

If you have any questions or need further clarification regarding our shipping policy, feel free to contact us at:

We appreciate your trust in The Multi Tools and are committed to providing seamless access to our digital services!